Privacy Policy

This Privacy Policy explains how Untoz+ collects, uses, stores, and shares personal information when you use the Untoz+ website, applications, accounts, and related services.

1. Information We Collect

Depending on how you use Untoz+, we may collect account information such as your name, email address, profile information, preferences, and authentication data; service information such as viewing activity, favourites, watch history, device and browser information, approximate location derived from technical data, and diagnostic information; and transaction information necessary to provide subscriptions and support.

Payment card details are handled by our payment provider and are not intended to be stored directly by Untoz+.

2. How We Use Information

We use personal information to create and manage accounts, provide and personalise Untoz+, process subscriptions and payments, communicate with users, provide customer support, maintain security, prevent fraud and abuse, troubleshoot technical problems, improve our products, and comply with legal obligations.

3. Legal Bases

Where GDPR applies, we process personal data on appropriate legal bases, which may include performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.

4. Service Providers

We may use trusted technology and service providers for hosting, authentication, databases, analytics, communications, customer support, and payments. Payment transactions may be processed by Paddle, which may process information in accordance with its own privacy notice and applicable law.

5. Cookies and Similar Technologies

Untoz+ may use cookies, local storage, and similar technologies that are necessary for authentication, security, preferences, functionality, and performance. Where consent is legally required for non-essential technologies, we will request it through the appropriate mechanism.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the service, maintain records, resolve disputes, enforce agreements, and meet legal obligations.

7. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, as well as rights to data portability and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with your data protection authority.

8. International Transfers

Some service providers may process data outside your country or the European Economic Area. Where required, appropriate safeguards are used for international transfers in accordance with applicable data protection law.

9. Children

Untoz+ is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so that we can review and take appropriate action.

10. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet service can guarantee absolute security.

11. Changes to This Policy

We may update this Policy when our services, providers, or legal requirements change. The updated version will be published on this page with a new effective date.

12. Contact

For privacy questions or requests concerning your personal data, contact the Untoz+ support team through the contact options provided on the Untoz+ website.